Profile
Senior DevOps / Site Reliability Engineer with 10+ years as a systems/infrastructure engineer and 5+ years leading DevOps across AWS, Azure and GCP, with proven leadership and mentoring skills. I've been involved in building, continuous deployment and integration, requirement analysis, planning, design, development, testing and release of enterprise-wide software platforms for retail, banking, telecom and financial industries. Now focused on MLOps and AI infrastructure — bringing production-grade CI/CD, Kubernetes, observability and security discipline to the deployment, serving and operation of generative-AI and machine-learning systems. I'm passionate about the DevOps movement: I believe in infrastructure as code and a positive, programmatic approach to systems administration — this résumé is itself deployed with Terraform (see footer). I build platforms that are reliable, scalable, cost-optimized and compliant, and I ramp into new technical domains fast.
Experience
AI / MLOps Engineer Self-directed
Sep 2025 – PresentIndependent · Remote
- Full-time, self-directed transition into AI engineering: LLM serving, RAG, agents, and LLMOps, built on a decade of production infrastructure experience.
- Building a portfolio of hands-on projects (see below) deploying and operating open and hosted models with evaluation, observability and cost controls.
- Studying model serving (vLLM/TGI), quantization, guardrails and AI security — mapping SRE practices onto the AI lifecycle.
- Shipped this résumé site itself as an IaC artifact: Terraform-provisioned ACM (DNS-validated TLS) → CloudFront (Origin Access Control) → private S3, with scripted zero-downtime deploys — see the badge below.
Senior DevOps Engineer
Apr 2023 – Aug 2025Clario SRL · Costa Rica
- Provided infrastructure and support for software developers to rapidly iterate on products and ship high-quality releases: automated builds and testing, continuous integration, software releases and system deployment.
- Designed and implemented a toolset that simplifies provisioning and support of a large cluster environment.
- Led incident response end-to-end — responded to performance issues surfaced by alerts and reported incidents, isolated root causes, and drove troubleshooting protocol with a sharp focus on a high level of resolution.
- Reviewed performance stats and query execution/explain plans, recommended tuning changes, and owned identifying bottlenecks and improving performance across all systems.
- Configured tooling and wrote scripts to advance CI/CD pipeline automation, minimizing coding errors and enabling rapid deployment of higher-quality software.
- Created and maintained detailed, up-to-date technical documentation, knowledge articles and runbooks; enforced security and compliance standards on maintained IaC.
Senior DevOps Engineer NDA
Sep 2019 – Mar 2023Confidential (under NDA)
- Role split ≈ 60% support & enablement · 30% delivery & execution · 10% research for an enterprise software organization.
- Built cloud CI/CD pipelines and automated build, test, integration and deployment for enterprise software; designed toolsets that simplified provisioning at cluster scale.
- Maintained health of cloud-based production environments through monitoring, alerting and daily administration; responded to performance issues identified by alerts and reported incidents.
- Worked directly with developers to execute software releases, configuration updates and release requirements.
- Tuned performance and identified bottlenecks across all systems; wrote scripts and technical knowledge articles, and continuously found better ways for the team to work.
- Researched and implemented automation and integration best practices: source control, CI, infrastructure automation, deployment automation, container concepts, orchestration and cloud.
Principal DevOps Architect
Nov 2018 – Sep 2019Equifax Inc. · Corporate Services
- Managed multi-cloud (AWS/Azure/GCP) infrastructure with Chef/Ansible; part of the team that built the PCI-compliant cloud-based Java CI/CD pipeline for financial tools.
- Deep AWS work: VPC, EC2, S3, ELB, Auto Scaling Groups, EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail — security groups, network ACLs, internet gateways and route tables to build secure zones in public cloud.
- Created and configured elastic load balancers and auto-scaling for cost-efficient, fault-tolerant, highly available environments; S3 lifecycle policies to archive infrequently-accessed data; RDS with snapshot/AMI backup strategies.
- Launched EC2 fleets from Linux, Ubuntu, RHEL and Windows AMIs with bootstrap shell scripts; enforced IAM roles/users/groups with MFA across the account.
- Wrote CloudFormation templates (custom VPCs, subnets, NAT) and Terraform IaC for staging and production; worked across Docker Engine, Hub, Machine, Compose and Registry.
- Architected across vendors — Azure (VMs, VM Scale Sets, AutoScaling, Block Blob, VNet, VPN Gateway, Traffic Manager, Application Gateway, SQL Database) and GCP (Compute Engine, Autoscaling, Cloud Storage, Persistent Disk, Spanner, Cloud IAM, Load Balancer, VPC).
- Deployed monitoring/APM with DataDog, AppDynamics, Nagios and CloudWatch; led development of highly automated, self-managed runtime environments.
- Defined the Costa Rica business unit's cloud strategy, migration and application consolidation; ran Lean/Agile (Scrum, Spotify model) delivery with Confluence/Jira/Bitbucket/Bamboo; installed and customized JIRA; automated in Python, Bash and PowerShell (incl. WMI-based low-bandwidth reporting) and trained peers on PowerShell practices.
Senior DevOps Engineer
Jan 2018 – Nov 2018Snap Finance · USA / UK
- Managed AWS infrastructure with automation and DevOps orchestration tools (Chef/Ansible); part of the team building the PCI-compliant cloud-based Java CI/CD pipeline for financial tools.
- Hands-on across VPC, EC2, S3, ELB, ASG, EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail; designed secure zones with security groups, network ACLs, internet gateways and route tables.
- Built load-balanced, auto-scaled, cost-efficient HA environments; S3 lifecycle archiving; EBS volumes for application storage; RDS snapshots, volume backups and launch-configuration images.
- Authored CloudFormation JSON templates (custom VPC, subnets, NAT) and Terraform templates for staging and production; Route 53 DNS for highly available applications; production monitoring/alerting via CloudWatch.
- Worked across Docker components (Engine, Hub, Machine, Compose, Registry); installed and customized JIRA for workflow and user/group management; wrote Python, Bash and PowerShell automation.
DevOps / SRE Consultant
Jan 2017 – Dec 2017iTelecom Costa Rica · Own Company
- Migrated 2 complete on-premise infrastructure stacks to the cloud, end to end.
- Advised on the design, build and rollout of cloud-based DevOps frameworks and tooling supporting the strategic migration of key, high-visibility customer-facing products.
- Provided technical guidance, knowledge transfer and mentorship to engineering peers; led technical staff responsibilities and managed relationships with multiple suppliers and internal teams.
- Designed, implemented and managed systems & DevOps infrastructure; supported associated technologies (VMware, core storage, networking) and troubleshot networks, compute, virtualization, telecom circuits and datacenter issues.
- Ran delivery on Agile practices: Scrum / Lean / Kanban / CI-CD / DevOps.
Cloud Project Manager
Jun 2016 – Dec 2016Hewlett Packard Enterprise
- Managed all phases of cross-functional cloud implementation projects to time and budget; organized and facilitated configuration-deliverable teams.
- Developed the Master Implementation Plan with Workstream Leads and the PMO; provided milestone inputs to the Program Roadmap and oversaw complete, timely vendor deliverables.
- Proactively identified conflict/integration issues of highest complexity — including cost/benefit analysis and resource estimating — and escalated through the project's organizational structure with analyzed options for solutions.
- Delivered clear, relevant communications to business stakeholders on project needs and status to Workstream Leads and PMO.
Earlier: 10+ years Linux/Unix & Windows systems engineering, virtualization (VMware) and networking — details on request.
Technical Knowledge
DevOps · Cloud Infrastructure · SRE
- Deep knowledge of operational processes built on the AWS Well-Architected 5 pillars (operational excellence, security, reliability, performance efficiency, cost optimization); experienced evaluating, planning and migrating enterprise IaaS/PaaS/SaaS from private to public/hybrid cloud, with ROI analysis of as-is vs to-be environments.
- Provisioning: Terraform, CloudFormation, ARM templates, AWS CLI, Azure PowerShell/CLI. Deployment patterns: blue/green, canary, rolling, draining. Containers & orchestration: Docker, Kubernetes.
- Observability: CloudWatch, New Relic, DataDog, Dynatrace, PagerDuty for infrastructure and application logging, performance and monitoring; site-reliability practice grounded in infrastructure automation.
- Databases & data stores: MySQL, PostgreSQL, Oracle DB, SQL Server, Memcached. Compliance: GDPR, PCI, HIPAA.
Automation & CI/CD
- Excellent scripting/coding in Bash, Python, PowerShell (incl. DSC), Ruby, plus CSH/KSH/Perl; configuration management with Chef, Puppet, PowerShell DSC, SCCM — expert level in Windows and Linux environments.
- Full SDLC on Agile (Scrum/Lean/Kanban): automated smoke tests running on every build, automated test tooling evaluation and rollout, and software written to automate an increasing number of functions — reducing downtime and standardizing environments company-wide.
- Version control across Git, SVN, Team Foundation with Bitbucket/Bamboo pipelines; trained and mentored engineering teams on automation tooling; skilled at lightweight technical documentation (wikis, how-to guides, diagrams).
Unix / Linux Administration (10+ yrs)
- Linux/Unix systems engineering in high-end server/client environments — Ubuntu, RHEL/CentOS, Debian: performance analysis (iostat, vmstat, prstat), LVM (PV/VG/LV), security hardening policies, and network/security troubleshooting with iptables, TCP wrappers, NMAP and packet captures.
- Services stack: NFS, SNMP, DNS, HTTP/S, ZFS, Samba, Apache, Squid, proxy, LDAP, LAMP, Postfix, DHCP, PXE/netboot (TFTP/FTP) provisioning; backups, patching and restoration routines.
Microsoft Windows & Virtualization (10 yrs / 8 yrs)
- Windows Server 2008–2019 enterprise administration: Active Directory, GPO, Exchange 2003–2013, Lync/Skype for Business, IIS 7.0–10, SCCM 2007/2012 (packaging, patching, re-imaging), SQL Server 2008/2012, automation via VBScript/XML/PowerShell/DSC.
- VMware ESX/ESXi 4.x–6.x + vSphere/vCenter: HA/DRS clusters, resource pools, vMotion, P2V/V2V migrations (VMware Converter), snapshots/cloning/hot & cold migrations, template-based VM factories, and ESX/VM performance monitoring.
AI Projects
In progress
LLM Serving Platform
Open model on vLLM behind an API, with automated evals (promptfoo) and a cost/latency dashboard (Langfuse).
In progress
RAG Document Assistant
Document Q&A: chunking → embeddings → pgvector → grounded answers with citations.
In progress
Tool-Calling Agent
Agent using function calling / an MCP server across multiple tools to complete multi-step tasks.
In progress
Cloud AI Deploy
Foundation-model deployment on AWS Bedrock / Azure OpenAI / Vertex AI with IaC.
✦ Live — you're looking at it
This Résumé Site
Terraform-provisioned static site: private S3 origin + CloudFront (Origin Access Control) + ACM DNS-validated TLS on a subdomain, with DNS kept at the registrar (zero disruption to production email) and scripted deploys via aws s3 sync + cache invalidation. Runs for pennies a month.